Privacy Policy

This Privacy Policy explains how Brimmesa ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile application, web-based H5 experience, or any related services (collectively, the "Service"). This policy is designed specifically for the H5 (mobile web) environment and is aligned with U.S. privacy practices.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We keep data collection minimal and transparent. The types of information we may collect include:

• Information you provide directly: For example, when you contact us via email, participate in surveys, or submit feedback, we may receive your email address, name, and message content.
• H5 / device information: When you use the web-based version, we may automatically collect certain technical data such as browser type, operating system, screen resolution, language preferences, and referring URL. This helps us optimize the H5 experience.
• Usage data: We may collect anonymized interaction data (e.g., feature usage, session duration, click patterns) to improve functionality. This data is aggregated and does not personally identify you.
• Local storage & cookies: We may use local storage or similar technologies to remember preferences or enhance performance. You can clear these via your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve the Service and your overall experience.
• Respond to your comments, questions, and support requests.
• Send technical notices, updates, and security alerts.
• Analyze trends and user behavior to enhance H5 performance and usability.
• Prevent fraudulent or unauthorized activity.

We do not sell your personal information, and we do not use your data for advertising or profiling without your consent.

3. Legal Bases for Processing (U.S. & General)

We rely on the following legal grounds to process your information, consistent with U.S. privacy frameworks and applicable state laws (such as CCPA/CPRA):

• Consent: where you have provided explicit consent (e.g., for optional data collection).
• Legitimate interests: to operate and improve our service, maintain security, and communicate with you.
• Contractual necessity: if applicable, to fulfill our terms of service.

4. Sharing & Disclosure

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: trusted vendors who assist with hosting, analytics, or customer support. They are bound by confidentiality obligations.
• Legal requirements: if required by law, regulation, or legal process, or to protect our rights, safety, or property.
• Business transfers: in connection with a merger, sale, or acquisition, we may transfer data as part of the transaction (with notice to you).

We never sell or rent your personal information to third parties for marketing purposes.

5. Cookies & Tracking Technologies (H5)

Our H5 experience may use local storage, session storage, or similar technologies to remember your preferences and improve performance. These are not used for cross-site tracking. You can control or disable these through your browser settings, but please note that some features may not function properly without them.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. We encourage you to use strong passwords and be mindful when sharing sensitive information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize the data.

8. Your Privacy Rights

Depending on your state of residence (e.g., California, Virginia, Colorado, etc.), you may have the following rights:

• Right to access the personal data we hold about you.
• Right to correction of inaccurate information.
• Right to deletion of your personal information, subject to certain exceptions.
• Right to opt-out of "sales" or "sharing" (we do not engage in such practices).
• Right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the email provided below. We will verify your request and respond within the timeframe required by applicable law.

9. Children's Privacy

Brimmesa is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and post the new version within the Service. If we make material changes, we will provide prominent notice (e.g., an in-app notification or email). We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our privacy team:

📧 fahimmadber35@gmail.com

We typically respond within 2–3 business days. For your protection, we may need to verify your identity before fulfilling certain requests.